Return Policy

Hassle-Free Returns on all Products

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There is a 20% restocking fees and that all the customers have to pay the amount will be deducted from the total amount of original sale. Customers are also responsible for shipping. 

To complete your return, we require a receipt or proof of purchase with (RAC). Please contact us for Return Approval Code (RAC). Please do not send your purchase back to us without the approval code (RAC). In Order for us to except a return, Please contact us at sales@perfumeonnet.com

Shipping 
To return your product, you should mail your product to:

 

Perfumeonnet.com

Return Department

2414 E Sunrise Blvd, Fort Lauderdale, FL 33304

Please include the following information with your return:
* Full name:
* Street Address:
* City:
* State:
* Zip Code:
* Country:
* Phone Number:
* E-mail Address:
* Receipt Number:
* Reason for return:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 
Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@perfumeonnet.com


Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@perfumeonnet.com and we will provide you with the approval code. And only then you can send us the item at 11401 NW 12th St. #133 Miami, Florida, 33172